Privacy Policy

A legal disclaimer

Last Updated: December 24, 2025

This Privacy Policy describes how Festive Fronts Roc City (doing business as Festive Fronts, e.g., Pumpkin Delivery Service]) ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website www.festivefrontsroccity.com (the "Site"), place an order for our pumpkin design and home delivery services, or otherwise interact with us.

We are committed to protecting your privacy and handling your information responsibly. By using the Site or our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information you provide directly to us, such as:

Personal Information: Your name, email address, phone number, shipping/delivery address, and any other details you provide when placing an order, creating an account, or contacting us.

Order Information: Details about your pumpkin selections, design preferences, delivery instructions, and payment information (though we do not store full payment card details; these are processed securely by third-party payment providers).

Communication Data: Information you provide when you email us, submit inquiries, or leave reviews.

We also automatically collect certain information when you visit the Site:

Usage Data: IP address, browser type, device information, referring pages, pages viewed, and time spent on the Site.

Cookies and Tracking Technologies: We may use cookies, web beacons, or similar technologies to improve your experience, analyze Site usage, and provide personalized content. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use your information to:

Process, fulfill, and deliver your orders, including custom pumpkin designs and home delivery. Communicate with you about your orders, updates, confirmations, and customer support. Improve our Site, services, and products. Send promotional emails or newsletters (you can opt out at any time). Comply with legal obligations, prevent fraud, and ensure Site security.

Sharing Your Information

We may share your information with:

Service Providers: Third parties that help us with payment processing, delivery logistics, website hosting, analytics (e.g., Google Analytics), and email services. These providers are required to protect your information and use it only for the services they provide to us. Delivery Partners: Shipping or courier services to deliver pumpkins to your home address. Legal Requirements: If required by law, to respond to legal processes, or to protect our rights, safety, or property.

We do not sell your personal information to third parties for marketing purposes.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no online transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

Marketing Communications: You can unsubscribe from promotional emails via the link in any email or by contacting us.

Access and Updates: You can request access to, correction of, or deletion of your personal information by contacting us.

Cookies: Adjust your browser settings to manage or disable cookies.

Children's Privacy

Our Site and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it.

Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Site with a new "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our practices, please contact us at:
Festive Fronts
festivefronts@festivefrontsroccity.com